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These terms set out the rules that apply when you access hc88, use your account wallet, or carry out transactions through JazzCash, Easypaisa, or Raast. Read them before you place any session activity — they define what we do, what you agree to, and where to go when something needs to be corrected.
By creating an account or logging into hc88, you confirm that you have read and accepted these terms in full. They apply to every action taken under your account — including wallet top-ups through JazzCash, Easypaisa, or Raast, session activity, and any support request you raise. Where access to certain features depends on your region, availability is determined by local law and eligible regions only; we do not override local legal restrictions. These terms may be updated from time to time. When they change, the revised version is posted here with a note in your account notification area. Continuing to use the account after a posted update means you have accepted the updated terms. If you disagree with a change, you should stop using the account and contact support to close it. These terms do not affect any statutory rights you hold under applicable local law. Any section that conflicts with a mandatory local law provision will be read as modified to the minimum extent needed to comply. Where a provision is found unenforceable, the remaining terms stay in force.
JazzCash wallet transactions are subject to these terms and to JazzCash's own service conditions.
Easypaisa transfers processed through your account follow the rules set out in this policy.
Raast payments are available where supported; your account record shows the current status.
These terms draw a clear line between what falls under our policy and what is governed separately. Understanding the boundary helps you know exactly who to contact and which rules apply when something goes wrong.
Login credentials, session activity, account wallet balance, and limit settings are all covered by these terms. Any change to your access rights — including a restriction or closure — follows the process described here.
Deposits and withdrawals processed through JazzCash, Easypaisa, Raast, or bank transfer fall under this policy. The transaction record visible in your account dashboard is the reference point for any query.
Game content supplied by PlayStar, Bigtime Gaming, Joker, Habanero, and JDB is governed by each studio's own content terms. We make titles from these studios available in our lobby, but studio-level rules sit alongside — not inside — this policy.
Payment processors, mobile wallet providers, and any external service linked from the platform operate under their own terms. We are not responsible for third-party conditions; check each provider's policy directly.
You hold specific rights over your own account data and activity records. At any point, you can request a copy of your transaction history — the account dashboard shows a running log of all wallet movements, including JazzCash deposits, Easypaisa transfers, and Raast payments. If any personal detail on your account is incorrect — such as a registered phone number or contact address — you can update it through the account settings page; fields that cannot be self-edited require a support request with the relevant document. For questions about how a specific term applies to your situation, our support channel is the right first step. If a dispute cannot be resolved through support, these terms set out the escalation path. We aim to acknowledge every formal query and respond with a clear position. Your rights under local law are not limited by anything in these terms.
Your full transaction log — deposits, withdrawals, and session history — is available in the account dashboard after login. No request is needed to view your own records.
Update your registered contact information through account settings. If a field is locked, raise a support request and provide the relevant verification document.
If a specific term is unclear, contact support with the section reference. We will explain how it applies to your account in plain language.
You may close your account at any time. Submit the request through support; pending wallet balances follow the withdrawal process before the account is closed.
If you have a question about how these terms apply to your account, wallet, or a specific transaction, use the contact routes below. Include your registered account email and a brief description of the issue so we can locate the right record quickly.
The fastest route for account and policy questions. Open the chat widget from any page while logged in.
For formal policy queries or document-supported requests, email our support address listed in your account help section.
The Help Centre in your account dashboard covers common policy questions with step-by-step guidance for account and wallet actions.
These terms work alongside our data and cookie practices. Knowing how each works gives you a complete picture of your account's policy environment before you make any decisions.
Personal data collected at registration and during wallet activity is used only for account operation, transaction processing, and legal compliance. We do not sell personal data to third parties. Retention periods are set to meet applicable local requirements.
We use functional and analytics cookies to maintain your session state across devices — so account settings, wallet status, and session controls stay consistent whether you switch from mobile data to Wi-Fi or return after hours.
Your account is protected by login credentials that only you control. If you suspect unauthorised access, contact support immediately through live chat. We will review the account log and advise on the correct steps.
To request a correction to stored data, a change to cookie preferences, or a review of retention applied to your record, raise a support ticket with your account email and a description of what you need changed.
The questions below cover what Pakistan account holders ask most about these terms. If your question is not here, the account Help Centre or live chat can give you a direct answer.
These terms apply from the moment you create an account and continue for as long as the account remains open. Every session, wallet transaction through JazzCash, Easypaisa, or Raast, and any support request falls under them. They apply whether you access the platform on mobile or desktop.
When terms are updated, the revised version is posted on this page and a notification appears in your account dashboard. Check the notification area after login to see whether a new version is active. Continued use of your account after the update date counts as acceptance.
Yes. Your full wallet history — including every JazzCash deposit, Easypaisa transfer, and Raast payment — is available in the account dashboard without making a request. If you need a formatted statement for a formal purpose, contact support and we will advise the process.
If a specific term is unclear or you believe it has been applied incorrectly to your account, contact support with the relevant section reference. We will explain how it applies and, where there is a genuine dispute, the escalation route is described within these terms.
These terms cover your access to the lobby and your wallet activity. Game content from studios such as PlayStar, Bigtime Gaming, Joker, Habanero, and JDB is governed by each studio's own content terms. Both sets of terms apply when you play a title from those studios.
Submit an account closure request through live chat or email support. Any remaining wallet balance will follow the standard withdrawal process before the account is closed. The closure steps and required checks are set out in the account Help Centre.